7e77's Privacy Policy

1 Introduction and Scope

This privacy policy applies to the 7e77 platform and all services included within it. Whenever you create an account on 7e77, make a deposit, play a game, or use our support service — this policy applies between you and us in every case.

The main purpose of this policy is to clearly inform users about what data is collected, for what purpose, and how. Protecting the privacy of information is a core responsibility of 7e77.

This policy has been written in Bengali so that users in Bangladesh can understand it fully in their own language. Continuing to use the platform means you agree to the terms of this policy.

2 What Information We Collect

7e77 collects only the information necessary to provide safe and effective service. Information is collected in two main ways: directly (what you provide yourself) and indirectly (collected automatically while you use the platform).

2.1 Information Provided Directly

• Full name and date of birth (for age verification — users must be 21 or older to use the service)
• Mobile number and email address
• Residential address
• National ID or passport number (during identity verification)
• Payment information (bKash, Nagad, Rocket, or bank account)
• Login credentials (username and password)

2.2 Information Collected Automatically

• Device type, operating system, and browser version
• IP address and approximate location
• Session logs — which pages you visited and for how long, which games you played
• Behavioural data collected through cookies and similar tracking technologies
• Transaction history — deposit, withdrawal, and betting records

3 Purpose of Using Information

7e77 uses collected information only for specific and legitimate purposes. The table below lists each purpose and its basis:

4 Cookies and Tracking Technologies

The 7e77 platform uses cookies and similar technologies to improve your browsing experience and maintain service quality. Cookies are small text files stored on your device.

4.1 Types of Cookies

• Essential cookies: Required for login sessions, security tokens, and basic functionality — disabling these will prevent the platform from working properly.
• Functional cookies: Remember your preferred language, theme, or game category.
• Analytics cookies: Used to understand how many users visit each section — all data is collected anonymously.
• Marketing cookies: Used to show relevant offers based on your interests — you can turn these off.

4.2 Cookie Controls

You can delete cookies or stop new ones from being saved at any time through your browser settings. However, disabling essential cookies will prevent you from properly accessing your 7e77 account.

5 Sharing Information with Third Parties

7e77 never sells, rents, or gives your personal information to third parties for commercial purposes. However, limited information may be shared with certain service providers where strictly necessary to operate the service:

5.1 Service Provider Partners

• Payment processing: bKash, Nagad, Rocket, and bank payment gateways receive the information needed to complete transactions.
• Identity verification services: Trusted verification agencies receive information as part of the KYC process.
• Game software providers: Providers such as Evolution, Pragmatic Play Live, JILI, and PG Soft receive only the minimum information required to operate games.
• Technology and hosting services: Selected technology partners for server and software maintenance.

5.2 Disclosure for Legal Reasons

In the event of a court order or legal obligation, 7e77 is required to provide the relevant authorities with the necessary information. In such cases, we always share only the minimum information required.

6 Data Security Measures

Both technical and procedural security measures are in place on the 7e77 platform to protect your information. These are continuously updated to prevent data theft, unauthorised access, and misuse.

6.1 Technical Security

• All data transfers are secured through SSL/TLS encryption
• Industry-standard encryption is applied to stored data
• OTP verification for account login
• Automated security monitoring to detect suspicious activity
• Regular security audits and vulnerability testing

6.2 Procedural Security

• Only authorised staff may access personal information
• Staff privacy training and regular reviews
• Full audit trail of data access kept on record
• Defined procedures for managing security incidents

In the event of a security breach, affected users will be notified as quickly as possible and corrective action will be taken.

7 Data Retention Period

7e77 does not keep user information indefinitely. A specific retention policy applies to each type of information:

• Account and identity information: Retained for a minimum of five years after account closure, as required by legal obligation.
• Financial transaction records: Retained for up to seven years.
• Customer support communications: Kept for up to three years after the issue is resolved.
• Marketing consent data: Deleted immediately upon withdrawal of consent.
• Session and activity logs: Kept for up to one year for security purposes.

Once the set retention period ends, data is permanently deleted using a secure method or anonymised in a way that cannot be reversed.

8 Your Rights and Controls

Every user registered with 7e77 holds the following rights over their own personal information:

8.1 Right of Access and Review

You can request from 7e77 at any time to know what information we hold about you. We will provide that information to you in writing within 30 days.

8.2 Right to Rectification

If any information we hold about you is incorrect or incomplete, you have the right to request a correction. You can make the correction yourself in account settings or contact the support team.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, information retained due to a legal obligation will not fall under this right.

8.4 Right to Object to Processing

You have the right to withdraw consent for marketing communications at any time. To do so, send a request through account settings or live chat.

8.5 Right to Data Portability

You can request your information in a structured, machine-readable format. Contact our support team to make this request.

9 Protection of Minors

7e77 strictly prohibits use of the platform by anyone under 21. Age verification is mandatory at registration, and additional documents may be requested in cases of doubt.

Information about anyone under 21 is not collected knowingly. If an account belonging to a minor is created by mistake and comes to our attention, that account and all related information will be deleted immediately.

If a parent or guardian believes their child has registered on 7e77 without permission, please contact our support team immediately.

10 Third-Party External Links

If the 7e77 platform contains links to external websites, the privacy policy of those sites is entirely separate and 7e77 is not responsible for it. You are advised to read each external site's own privacy policy before visiting it.

Payment gateways such as bKash, Nagad, and Rocket have their own privacy policies. When completing a payment, you briefly visit their platform — at that point their own policy applies.

11 Policy Changes and Updates

7e77 may update this privacy policy as needed. The method of notifying users is determined by the nature of the change:

• Minor changes: Published by updating the date on this page.
• Significant changes: Users are notified at least 7 days in advance via registered email or a notice in the account dashboard.
• Fundamental changes: Users who do not consent to the new terms are given the opportunity to stop using the platform and delete their account.

Continuing to use the platform after a change takes effect will be considered acceptance of the new policy. You are therefore advised to visit this page regularly.