Stay safe and informed

7e77 Responsible Gaming

Enjoy entertainment responsibly — within your limits, with your family in mind, and in control of yourself.

For ages 21 and above only

Why play responsibly

At 7e77, we believe that online betting and casino games are only enjoyable when played within a set budget and time limit. Betting is a form of entertainment — it is not a guaranteed source of income. Every bet carries both the possibility of winning and losing, and decisions should be made with that in mind.

No one under 21 years of age in Bangladesh may open an account or play at 7e77. This age limit is strictly enforced. If you notice suspicious activity by a minor, please contact us immediately.

Reading 7e77's Terms and Conditions in detail will help you understand in which situations an account can be temporarily or permanently suspended. These rules are in place for your protection.

Our team is available 24 hours a day, seven days a week, in both Bengali and English, via live chat and email. If you have any concerns, you can reach out at any time.

Tools for setting your own limits

7e77 gives you full control over your play. Using the tools below, you can restrict or temporarily suspend your account activity at any time.

Deposit limit

Set a maximum amount for daily, weekly, or monthly deposits. Once a limit is set, it takes effect without delay.

Session time limit

Decide in advance how long you will play in one sitting. You will be automatically notified when the set time is up.

Self-exclusion

Activate self-exclusion to close your account for a set period or permanently. This step takes effect immediately.

Loss limit

If your losses exceed a set amount, your account will automatically go on a temporary pause. This helps prevent further losses.

Direct support

To set any limit or take any action on your account, speak to us directly on live chat — the support team is always ready.

Taking a break

Even if you are not ready to stop playing altogether, take a "cool-off" break for anywhere from 1 day to 6 months. Your account will not be accessible during this time.

Detailed answers to questions about these tools can be found on our FAQ page.

Recognise the warning signs

When gambling moves beyond entertainment and becomes a habit, certain signs appear. Take them seriously if you notice them in yourself or someone close to you.

Repeatedly betting beyond your budget and continuing to play to recover losses.

Hiding your gambling from family, friends, or colleagues, or lying about it.

Neglecting daily tasks, studies, or professional responsibilities to spend time gambling.

Feeling irritable, anxious, or restless when unable to play.

Taking out loans to gamble, or spending savings or money set aside for essential expenses.

Repeatedly trying to quit but failing.

Assess yourself

Ask yourself the questions below. If the answer to more than one is "yes", consider seeking professional support.

Did you spend more money on betting last month than you had planned?

When you lose, do you feel like playing a little more will recover the losses?

Have you ever hidden the amount or time you spend gambling from your family?

Have you used money meant for bills or daily needs on betting?

Do you feel stressed or irritated when you have to stop playing?

Has gambling caused you to lose focus at work or in your studies?

Where to find support

Acknowledging a problem is a sign of strength, not weakness. Help is available through any of the options below — your privacy will be fully maintained.

7e77 Live Chat

Talk to us directly on live chat 24/7. From setting limits to closing an account — all support is available in Bengali.

Email support

Send detailed queries or account-related requests by email. The team responds in both Bengali and English.

Family and friends

Talk to a trusted family member or friend. The support of someone close to you can often serve as the first step toward professional help.

Professional counselling

Contact a mental health specialist or behavioural therapist. This service is available at various hospitals and clinics in Bangladesh.

7e77's commitment

At 7e77, protecting every player is our priority. We ensure that no minor can open an account or place bets on our platform — age verification is mandatory at registration.

Our system automatically detects unusual playing patterns and proactively reaches out to players who may be at risk. The steps we take to protect your personal information are described in detail in our Privacy Policy.

In all advertising, we ensure that promotional content is not directed at minors and that responsible gaming messages are clearly present in all communications. We never present betting as a way to earn money quickly.

If you suspect that a minor is using our platform, or that someone is gambling compulsively, please let us know via live chat right away. We genuinely want every experience on 7e77 to be safe, enjoyable, and within your own control.

Responsible Gaming FAQ

The minimum age to open an account at 7e77 is 21. Age is verified at registration using a national ID card or other valid identity document. An account cannot be activated, and deposits or withdrawals cannot be made, until verification is complete.

For a temporary self-exclusion, the account returns to normal once the set period ends. However, reactivating a permanent self-exclusion is not straightforward — it requires a detailed discussion via live chat or email. It is advised to make this decision carefully.

Yes. Lowering a deposit limit takes effect immediately. However, a request to raise a limit only takes effect after a set waiting period — this is intentional, to prevent limits from being raised on impulse.

Family members can contact us directly. We will assess the situation and take the necessary steps. However, due to privacy reasons, specific account details cannot be shared with third parties — our privacy policy is followed strictly in this regard.

Yes. Problem gambling is a recognised behavioural addiction that can have serious effects on a person's mental health, family relationships, and financial situation. It is not a sign of weak willpower — it is a treatable condition. Professional mental health specialists can provide effective support for this type of addiction.

Yes. Your account balance remains fully secure during a self-exclusion or cool-off break. When the break ends or the account is reactivated, your balance will be unchanged. For any questions, contact us via live chat or email.